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Digital banking brings convenience to customers by enabling access to financial services from anywhere with internet connectivity. At Al-Arafah Islami Bank we invest in modern security technologies and continuously monitor emerging threats to protect customer data. Still, security is a shared responsibility: customers must adopt safe habits to reduce risk. Using public or insecure networks, or transacting on compromised devices, can expose credentials and lead to fraud. This guide collects practical, preventive tips across common risk areas — follow them to help ensure a safer, more peaceful online banking experience.

  • Scrutinize sender email addresses carefully.
  • Hover over links before clicking.
  • Treat urgent requests with skepticism.
  • Avoid downloading suspicious attachments.
  • Use anti-phishing tools.
  • Report phishing attempts promptly.
  • Beware of smishing (SMS phishing).
  • Never enter credentials in pop-ups.
  • Educate family members.
  • Verify requests via official channels.
  • Lock devices when unattended.
  • Use privacy screens in public.
  • Shred sensitive documents.
  • Avoid leaving devices in cars/cafes.
  • Secure office doors/cabinets.
  • Escort visitors in restricted areas.
  • Carry minimal sensitive documents.
  • Secure USB drives.
  • Use cable locks for laptops.
  • Avoid discussing confidential matters publicly.
  • Shop on trusted platforms for safety, quality and reliability.
  • Confirm HTTPS and the padlock icon for secure browsing.
  • Don’t trust offers that seem unrealistically cheap.
  • Use disposable or virtual cards for online payments.
  • Check customer reviews to ensure trustworthiness.
  • Use secure networks instead of public Wi-Fi.
  • Keep your receipts for reference.
  • Always pay through secure gateways.
  • Use cash-on-delivery for uncertain purchases.
  • Always track your orders for safety.
  • Inspect ATMs for tampering or skimming devices.
  • Shield your PIN while entering it.
  • Choose busy and safe ATM locations.
  • Prefer ATMs located inside bank branches.
  • Act quickly to cancel suspicious transactions.
  • Avoid assistance from unknown individuals.
  • Keep cash safe without delay.
  • Report any malfunctioning ATMs immediately.
  • Always use ATMs with CCTV coverage.
  • For safety, avoid taking out too much cash at once.
  • Keep your OS and apps up to date.
  • Protect your devices with biometric authentication.
  • Always enable encryption on your devices and apps.
  • Avoid jailbreaking or rooting your devices.
  • Use antivirus to protect against malware.
  • Disable wireless connections when idle.
  • Always use strong passwords with a mix of characters.
  • Set up remote wipe to protect data if lost or stolen.
  • Charge devices only from secure, verified sources.
  • Only allow necessary permissions for apps.
  • Activate notifications for every transaction.
  • Use contactless payment methods wisely and securely.
  • Avoid saving card details on websites or apps.
  • Choose secure gateways for transactions.
  • Keep card details private and secure.
  • Change PINs periodically for better security.
  • Check account statements regularly.
  • Use credit cards for online transactions.
  • Secure your cards to prevent loss or theft.
  • Immediately block and report lost/stolen cards.
  • Keep spam filters turned on for protection.
  • Double-check unusual or urgent requests by calling the sender.
  • Do not open attachments from unknown senders.
  • Always encrypt emails containing sensitive information.
  • Watch out for spelling and grammar mistakes—they may indicate scams.
  • Do not ignore suspicious emails—report them promptly.
  • Do not engage with chain emails.
  • Use only trusted and approved platforms.
  • Disable auto-download of images in emails.
  • Identify suspicious, personalized phishing messages.
  • Always keep your PIN private.
  • Update passwords periodically for security.
  • Keep passwords safe using a password manager.
  • Never repeat passwords on multiple platforms.
  • Do not store PINs in an insecure way.
  • Use strong, complex passwords with letters, numbers and symbols.
  • Use biometric locks to prevent unauthorized access.
  • Do not use easily guessable passwords.
  • Ensure passwords are robust and secure.
  • Lock accounts after multiple failed login attempts.
  • Always sign out after use to keep your account secure.
  • Protect accounts with two-factor authentication.
  • Avoid logging in on public computers to stay secure.
  • Monitor your account activity regularly.
  • Ensure banking passwords are complex and secure.
  • Avoid storing passwords automatically.
  • Use only official apps and websites.
  • Never trust banking links sent by email; verify first.
  • Activate login alerts to monitor access.
  • Regularly update your contact and recovery details
  • Limit the personal information you share publicly.
  • Adjust your privacy settings regularly.
  • Avoid connecting with strangers online.
  • Do not share confidential details on social media.
  • Avoid disclosing sensitive work details publicly.
  • Report fraudulent profiles to protect yourself and others.
  • Do not click on suspicious links.
  • Use strong passwords and two-factor authentication (2FA).
  • Review your old posts regularly.
  • Beware of social engineering attempts.
  • Lock your screen before leaving your desk.
  • Report any suspicious activity immediately.
  • Always use tools approved by your organization.
  • Always follow approved access control policies.
  • Do not override or disable security measures.
  • Use separate devices for work and personal activities.
  • Participate in cybersecurity awareness sessions.
  • Do not plug in untrusted USB devices.
  • Keep your workspace tidy and secure.
  • Act quickly to escalate suspicious or abnormal events.
  • Secure your Wi-Fi using WPA3 encryption.
  • Change default router credentials immediately.
  • Keep devices secure by turning off remote management.
  • Hide your Wi-Fi SSID if possible.
  • Keep IoT devices isolated from critical systems.
  • Ensure your router runs the latest firmware version.
  • Always connect through a VPN on unsecured networks.
  • Provide a separate guest network for visitors.
  • Monitor all connected devices on your network.
  • Avoid using open hotspots for banking or sensitive transactions.